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UID:MEC-c8f5b1786c5c5f89edf17f37dbca107e@thebharatconnect.com
DTSTART:20210804T113000Z
DTEND:20210804T123000Z
DTSTAMP:20210517T074100Z
CREATED:20210517
LAST-MODIFIED:20210517
SUMMARY:Two-thirds of the service providers will move their contact centers to the cloud – is this for real?
DESCRIPTION:A recent survey showed 49% of people are reluctant to make online purchases. They don’t want to have to write a long email or wait for a reply if they have a question or an issue. Simply having a phone number for them to call increases the confidence of hundreds or thousands of​ potential buyers even if only a small fraction of them ever call.\nf your competition has a phone number customers can call, and you don’t, many customers will go to the competition instead. If your competitors have certain office hours, and you provide 24/7 call center coverage, it will make your company a more attractive option. \n
URL:https://thebharatconnect.com/events/two-thirds-of-the-service-providers-will-move-their-contact-centers-to-the-cloud-is-this-for-real/
ORGANIZER;CN=Uthaman Bakthikrishnan:MAILTO:
ATTACH;FMTTYPE=image/png:https://thebharatconnect.com/wp-content/uploads/2021/05/TBC-Webinar-Invite-for-Social-Media-25.png
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