Meet The Panelist

Director - Service, Operations & Regulation at Bright Money

Sumiran Bhatia

  • Sumiran currently serves as the Director of Bright Money, heading Risk & Regulatory compliance. She champions high-quality service, operations, and regulation for Bright Money. She oversees all avenues of customer interactions, including Social Media, Reviews and Ratings, and handle all regulatory and non-regulatory complaints.
  • Chief Technology Officer at IndBank Global Support Services Limited

    Sathish Prabu

  • Sathish is the CTO of IndBank Global Support Services. With strong people/product leadership, and strong foundation in infrastructure, development, cyber security, ITIL and expertise in cloud technologies, Sathish handles solutions that enhances customer experience and operational efficiency.
  • Head Of Customer Experience at Bajaj Allianz General Insurance

    Ankit Goenka

  • Ankit currently serves as the head of customer experience at Bajaj Allianz General Insurance. He has received a lot of accolades in the CX space, including CX Leader of the Year, CX Personality of the Year, BFSI Leader of the Year, and Top 100 CX Leader. His interests are varied and it includes dancing, acting, travelling, and event management.
  • Executive Vice President ClearTouch

    Uthaman Bakthikrishnan

  • I believe in the power of creation - it gives me a real high to grow something from scratch and make it sustainable. Identifying market opportunities, market gaps, and identifying the right talent for execution are some of my key strengths.