Anand currently serves as the CMO and EVP – Marketing, Analytics, and Business Intelligence of Fino Payments Bank Ltd. He is involved in building a phygital customer-centric bank – one transaction, one experience at a time.
Chief Operating Officer at INNOWIA
Vinay Kanchi
Vinay has two decades of experience in the contact center industry, driving innovative technology solutions for his customers.
He has worked with top business brands, online travel companies, and global airlines worldwide. He has set up contact center operations for various clients in India, Canada, China, and the Philippines.
Vinay is an expert in operations, sales & account management, business excellence, automation, and many other aspects of contact center operations.
Currently, he is COO at Innowia, building a building ground up in the business process management space.
Marketing Expert
Sreejith Nair
He has spoken directly to over 2000 customers across 50 cities, walking with them through the customer journey – sometimes to their doorsteps. This is the tip of the iceberg on how he innovated branding and marketing for some of the large brands in the banking and retail space.
Over the years, he has helped launch some of the most customer-centric brands in the Indian banking space using traditional media, digital, social, and artificial intelligence without underestimating the power of a warm smile and a gentle touch.
Marketing Head at ClearTouch
Dhivakar Aridoss
With due credit to Rene Descartes, Dhivakar lives by the saying, “I Think Therefore I Am.” He believes in 80% thinking and 20% execution on anything creative.
He executes the digital marketing strategies of ClearTouch on this 80-20 rule. Besides, if you want to chat up on automobile, formula 1, Hollywood, Music, Food, Single Malts, and any conspiracy theories, Dhivakar would be all ears and is equally a great conversationist.
