Meet The Panelist

Vice President and Head of Digital Partnerships at Max Life Insurance

Manish Mahajan

  • Manish is the Vice President and Head of Digital Partnerships at Max Life Insurance Company Limited. His specialties include contact center solutions, customer management, analytics, and business development.
  • Before Max Life, he had stints with HFObserver, Quattro FPO Solutions, and Aviva India.
  • Chief Manager, Fintech & Strategy at TVS Credit Services

    Abhishek Kumar

  • Abhishek currently functions as Chief Manager, Fintech & Strategy at TVS Credit Services Ltd. Kumar works with banks and other financial institutions to deliver digital transformation and fintech strategy through innovator and accelerator programs.
  • Prior to TVS, he had stints with EY, Medici Global, Societe Generale, JPMorgan Chase, and Lifestyle Properties.
  • Senior Director at Teleperformance

    Jaspreet Joshan

  • Jaspreet Joshan currently functions as Senior Director at Teleperformance. He has managed contact center operations across various organizations, including Convergys India, 24/7 Customer Pvt. Ltd., HCL Technologies BPO, and Videocon Telecommunication Ltd., Hinduja Global Solutions, before Teleperformance.
  • He believes in standardization of processes, business planning & monitoring, knowledge & skills enhancement, transparency & ethics for sustained customer trust and patronage.
  • Executive Vice President ClearTouch

    Uthaman Bakthikrishnan

  • I believe in the power of creation - it gives me a real high to grow something from scratch and make it sustainable. Identifying market opportunities, market gaps, and identifying the right talent for execution are some of my key strengths.