Head of Customer Engagement at Mahindra Integrated Business Solutions
Harshdeep Singh Grewal
Harshdeep has an entrepreneurial orientation combined with people management & problem-solving skills.
He has over two decades of experience in BPO, Aviation, ITES & Retail segments in multi-cultural and multi-national setups in India and the US. His expertise includes operations, quality management systems, ISO 9001, process mapping & improvement, training, service quality, auditing, data analysis, and enhancing customer experiences.
He currently functions as the Head of Customer Engagement at Mahindra Integrated Business Solutions Pvt. Ltd. He recently received the award as ‘Customer-Centric Leader for 2022.’
Vice President Digital & Business Transformation Services at Conneqt Business Solutions
Rinoo Rajesh
Rinoo has varied experiences across functions like business development, marketing & communications, corporate relations, and digital & business transformation. He currently functions as an angel investor.
He has been actively involved in ITES, telecom, and the contact center industry. He has stints with Nortel, Avaya, and Tata – BSS.
His varied expertise has resulted in effective digital and business transformation for many organizations.
He has more than 22 years of experience and is currently involved in introducing platform-based services, consulting, thought leadership, program management, and business transformation projects.
Executive Vice President at ClearTouch
Uthaman Bakthikrishnan
I believe in the power of creation - it gives me a real high to grow something from scratch and make it sustainable. Identifying market opportunities, market gaps, and identifying the right talent for execution are some of my key strengths.
