Shreeya is a Customer Relations Specialist. Previously, she was part of the customer experience teams at Welspun, ICICI Bank, Kotak Mahindra, HDFC, and Shriram Housing Finance. Her expertise includes customer service, change management, project management, strategic planning, negotiation, and team building, among other areas. She has led cross-functional initiatives that enhanced employee experience and generated 100 crores in revenue through workforce productivity solutions.
Head of Customer Service at Jupiter
Nikhil Godbole
Nikhil has over 20 years of experience in building high-impact customer service organizations that scale, perform, and delight across the Fintech and Travel tech domains. He has had customer experience stints with EXL Service, Infosys BPO, ClearTrip, and Jupiter Money. He believes in transforming customer support into an organization's growth engine, and he has various accolades throughout his career.
Assistant General Manager Operations at AGOS Aviation
Soumitra Chakraborty
Soumitra currently functions as the AGM Operations of AGOS Aviation. Prior to this, he has held stints with Aircel, MTS Group, Domino's, INOX Leisure, Sulekha, Fusion BPO Services, and Hansa Direct. He has over 17 years of experience in setting up high-performing operations teams and scaling operations to support large-scale performance. His expertise includes customer lifecycle management, customer engagement, customer success, workforce management, and strategy formulation & execution.
Executive Director at Kaima Asset
Abhishek Luthra
Abishek, an alumnus of IIM-Calcutta, is the founder of Kaima Asset. His expertise encompasses the entire investment advisory process. Prior to founding Kaima, he had stints with Aditya Birla Finance, Axis Bank, and Kotak Life. He is a personal finance professional, financial literacy coach, orator, poet, writer, and investor.
Executive Vice President at ClearTouch
Uthaman Bakthikrishnan
I believe in the power of creation - it gives me a real high to grow something from scratch and make it sustainable. Identifying market opportunities, market gaps, and identifying the right talent for execution are some of my key strengths.
